Samantha attended her initial appointment at Airport West Jobfind, feeling understandably apprehensive about the job search process. The Jobfind team quickly put her at ease, offering a warm and supportive welcome to help her feel comfortable right from the start.
She immediately connected with her Employment Consultant, Selin, and shared her concerns. Samantha was feeling overwhelmed by the challenges she was facing, unemployment was affecting her finances, housing stability, transportation, and overall mental health. Selin listened carefully, offering local community resources to address her immediate concerns and then focused on the root of her anxiety: finding a job.
Selin took the time to understand Samantha’s previous experience and career goals. Samantha explained that, while she had worked in hospitality and warehousing, her true passion was in cleaning, an area in which she also had some experience. Her goal was to secure a cleaning position at Melbourne Airport.
Selin reassured Samantha that Jobfind would support her in finding a cleaning role, and although her goal to work in an airport was very specific, the team was committed to helping her achieve it. Over the next few weeks, Selin worked closely with Samantha to refine her resume, improve her interview skills, and guide her through navigating employment websites and applicant tracking systems. Together, they tailored job applications and updated her resume, helping Samantha build confidence and recognise her own strengths.
Not long after, Selin found an open cleaning vacancy at Melbourne Airport. Samantha was thrilled to hear the news and the two began preparing for the information session and interview. When the big day arrived, Samantha aced the interview and, shortly after, called Selin to share the exciting news—she had secured the role!
Samantha was overjoyed, and she expressed how much this opportunity meant to her. Landing the full-time job at Melbourne Airport would significantly improve her financial stability and overall well-being. But the support didn’t stop there—Selin helped Samantha access the Workforce Australia wage subsidy to cover the costs of her new uniform and work-related materials. This assistance eased her financial stress and helped ensure a smooth transition into her new role.
Grateful for the support she received from Jobfind Samatha wanted to share some feedback on her experience:
“I am grateful that I had been given an opportunity to showcase my skills, thanks to Selin for supporting and assisting me with anything that I’ve asked her to do she has been there to guide me through. I have the job that I’ve always wanted and am waking up excited to start my shift. I am constantly receiving good feedback from my supervisors, and this only motivates me more”
