National Skills Week (August 22-28) highlights the emerging skills needs, industry trends and many career pathways forged by vocational education and training (VET).
This National Skills Week, the theme is A Universe of Skills: Go Beyond Your Imagination. It asks people to question:
- Could you possibly imagine a job which…
- Did you ever imagine a career where…
- What do you imagine for your future…
At Jobfind, we are proud to offer all of our job seekers government-funded short courses in partnership with Registered Training Organisations. These introductory courses offer our job seekers necessary skills and insights to enter in-demand industries in their local labour market.
Joshua Maher is Jobfind’s Training Coordinator and offers a rolling program of eight short courses to satisfy local demand.
“We can help our job seekers to acquire a recent and nationally recognised skill set so they improve their chances of getting the job they want,” explains Joshua.
Spotlight on skills
Our training courses are designed to support job seekers to achieve their employment goals. Combined with meeting local skill and labour demands, the our courses offer job seekers a genuine pathway into employment.
As our courses deliver accredited units of competence, our learners must also demonstrate foundation skills such as problem solving and oral communication.
“Learning a combination of technical and foundational skills improves a job seeker’s employability and prospects of finding and keeping a job,” says Josh.
Retail
Despite the national popularity of online shopping, the demand for retail workers in bricks and mortar stores has not declined. In fact, retail trade is the second largest employing industry in Australia and employment in retail trade is expected to grow by 55,100 (or 4.3%) over the five years to November 2026. (labourmarketinsights.gov.au).
In our short course in retail, course participants complete accredited units towards a Certificate III in Business, covering:
- Identifying customer needs
- Delivering a service to customers
- Evaluating customer service delivery
- How to receive, process and resolve complaints
- Processing refunds and exchanges \How to deal with difficult customers
- Providing feedback on customer service
Customer service
Good customer service remains important and employers, regardless of their industry, are expecting their employees to be able to respond appropriately to their customers.
Our Customer Service course helps participants achieve nationally accredited units towards a Certificate III in Business. They learn how to:
- Respond to the service needs of customers and clients with a disability
- Follow, implement and participate in safe work practices
- Engage effectively in workplace communications
Hospitality
The hospitality and food services industry continues to offer good entry-level jobs in restaurants, bars, cafes and hotels. While on-the-job training is common, job seekers who can commence with competency in key skills are highly valued.
Bar attendants and baristas are in high demand in all types of hospitality venues, so our RSA/Barista short course prepares people to enter the hospitality industry with:
- Responsible service of alcohol (RSA) certificate
- Hygienic practices in food safety
- Barista coffee training to prepare and serve espresso coffee
Business Administration
Jobs in administrative and support services are projected to grow by 6.4% over the five years to November 2026. Over 30 percent of workers in this industry have a VET qualification.
Participants choose our business administration short course because it facilitates entry to a wide range of industries with foundational skills that are transferrable to any role. Participants learn to:
- Measure, sustain and improve work practices
- Communicate effectively in the workplace
- Use digital technologies and communicate digitally
Their units of learning count towards the nationally recognised Certificate III in Business qualification.
Warehouse and RF Scanner
The transport, postal and warehousing industry is another growing industry which offers great entry options for people without a post-school qualification. The industry represented approximately 695,000 jobs in May 2022; warehouse and storage services were the top jobs not requiring a driver’s licence (labourmarketinsights.gov.au).
By learning accredited units towards a Certificate III in Supply Chain Operations, participants become competent in:
- Picking, processing and despatching orders
- Checking, inspecting and unloading goods
- Working safely in danger zones
- Using and operating infotechnology to manage and secure data
Cleaning
COVID-19 generated a huge demand for cleaning services and employers continue to need staff who are well-trained and ready to work. Cleaning is a popular job choice for people who want flexible working hours and enjoy working as part of a team.
From our short course in cleaning, participants graduate with the knowledge, skills and competence to:
- Safely store and handle equipment and chemicals
- Handle waste
- Respond to emergency situations
- Clean amenities including rooms, furniture and fittings
Contact Jobfind about short courses
If you’re a job seeker, speak to your Jobfind Employment Consultant about a short course that will help you achieve your employment goals.
Employers looking for skilled employees to join their workforce can contact our Training Coordinator via info@jobfind.com.au
