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Case study - Workforce AustraliaEmployers

Securing skilled staff with Workforce Australia and Jobfind

By July 28, 2023No Comments
access group solutions and jobfind

At Access Group Solutions, finding the right staff with a ‘can do’ attitude is a critical piece of the company’s service promise to its clients.

That’s why Richard Sparrow (pictured left), Integrated Services Manager at Access Group Solutions is eager to meet Jobfind’s participants who meet his requirements:

“If they have the right mindset there’s no reason not to give them a go,” says Richard.

Access Group Solutions provides cleaning, security and maintenance services to Craigieburn Central shopping centre. It’s the same location as Jobfind’s Craigieburn office, which delivers the Australian Government’s Workforce Australia employment service.

The co-location of Jobfind Craigieburn and Access Group Solutions has facilitated a great relationship between Richard and Jobfind’s Workforce Australia Employment Consultant, Helen Andaras (pictured above right), who regularly recommends her job-ready participants to him.

Need help to hire?

Supporting people into work with Workforce Australia

Helen’s participants in the Workforce Australia service are receiving income support while looking for a job. As part of her service to participants, Helen supports people to get ready for work with access to new skills training, learning advanced job search skills and introducing them to local employers.

“Our service to employers connects them with local people who are ready to fill local jobs and would be a good fit for their business,” says Helen.

“Many of our participants want access to local employers so they can find sustainable job opportunities close to home.”

Employer benefits with Workforce Australia

Employers can enjoy many benefits by seeking recruitment assistance from their local Workforce Australia provider:

  • Find high quality candidates
  • Save time on recruitment
  • Broaden the talent pool
  • Invest in local people.

Finding high quality candidates

Before Helen recommends job candidates for Richard’s vacancies, she thoroughly assesses their skills and aptitudes according to Richard’s requirements.

“Instead of being bombarded with people who are not the right fit, Helen screens people before they come to me,” says Richard.

Access Group Solutions prioritises high-quality training for all their teams, so a willingness to learn and the ability to work collaboratively are essential qualities on Richard’s list of requirements.

Saving time on recruitment

Richard saves time and money on his recruitment process by recruiting directly from Jobfind, at no cost. The relationship allows him to tap into his local network instead of advertising or accessing his  interstate head office for recruitment assistance.

Accessing Jobfind’s participants also assures him of each candidate’s eligibility to work.

Broadening the talent pool

According to Helen, individuals who have faced long-term unemployment often encounter a sense of invisibility within the job market. Without a network or recent job history, they can remain distant from new work opportunities.

But employers like Richard are keen to bring them forward: “By working with Jobfind, we can broaden our talent pool.”

Richard emphasises the importance of supporting people who are genuinely looking for work, describing it as a “no-brainer” to offer people access to opportunities.

Investing in local people

Richard is a big believer in everyone’s capacity to grow personally and skilfully and is an advocate for helping local people out of work to thrive in a new job.

As Jobfind is a local employment service in Craigieburn, Richard can access local people to staff his business. Finding work close to home is important for many of Helen’s participants, who may not have the resources to travel long distances for work.

What’s more, retention is often higher when employees have the convenience of a shorter commuting distance and face fewer transport-related issues.

Five top tips for workforce success with Workforce Australia

Helen offers this valuable advice to employers who are seeking to alleviate their recruitment burden by using local employment services like Jobfind:

  1. Clearly define the job and aptitude requirements so Jobfind can filter candidates to meet your specific criteria.
  2. Invite Jobfind onsite to understand your work environment, culture, and people.
  3. Ask Jobfind about your eligibility for financial assistance to hire – as an employment service provider, Jobfind can access government wage subsidies to assist employers hire new staff.
  4. Seek Jobfind’s assistance to create an inclusive work culture that helps your new employee succeed.
  5. Utilise Jobfind’s post-placement service to support you and your new hire as they settle into the job.

About Workforce Australia at Jobfind

The Workforce Australia service at Jobfind is personalised to help job seekers become job ready and secure meaningful work. We support individuals with a tailored plan to achieve lasting employment, including skills acquisition, job search and interview preparation. Jobfind also support employers with a no-cost service to find and hire staff, including access to government financial support.

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